For many brands, January feels like a time to exhale. The holiday rush is over, warehouses are catching up on shipping, and marketing teams are recovering from Black Friday and Cyber Monday. But treating January as downtime is a costly mistake.
Holiday shoppers don’t just vanish after December 25. They return in January with gift cards, returns, and New Year’s resolutions that make them eager to buy. Adobe reported that online spending in January 2024 reached $110 billion in the U.S., fueled largely by these post-holiday behaviors.
For eCommerce managers, CRO leads, and SEO strategists, January is not a slump, it’s an opportunity. Brands that optimize quickly can capture this demand while competitors coast.
Holiday campaigns focus heavily on acquisition. That means thousands of new customers enter your database in November and December. But if you don’t engage them in January, you lose the momentum of that investment.
January also brings unique triggers:
Gift card redemptions. Shoppers treat themselves with “free money.”
Returns and exchanges. Each return is a chance to upsell or cross-sell.
Resolutions and resets. Fitness, organization, and self-improvement products see seasonal spikes.
The brands that build January campaigns around these behaviors will extend Q4 growth into Q1. These proven strategies will help you retain holiday shoppers, capture fresh intent, and test high-impact improvements without disrupting your peak-season setup.
Don’t let your landing pages expire with the holidays. Update them to reflect January themes like organization, health, budgeting, or renewal.
Examples:
Change “Black Friday Sale” to “New Year Reset: Save on Essentials”
Update imagery to reflect fresh starts, organization, or wellness
Remove expired promotions quickly to avoid confusing customers.
Need help optimizing landing pages? Explore our Conversion Rate Optimization Services!
Gift card holders are high-intent buyers. They’re also often new-to-file customers. Optimize their path to conversion by:
Creating dedicated gift card redemption landing pages
Offering upsells: “Use your gift card toward our best-sellers”
Send post-holiday email reminders with simple redemption CTAs
Holiday campaigns often leave behind clutter. In January, make technical SEO cleanup a priority:
Redirect expired promo pages to evergreen categories
Update sitemaps and internal links to reflect current content
Fix broken pages from seasonal campaigns
Search demand doesn’t pause in January, make sure your site’s ready for it.
Need support here? Check out our Technical SEO services!
January is perfect for low-risk CRO experimentation—you still have traffic, but fewer stakes than peak season.
New headlines or benefit-oriented messaging
CTA variations to encourage faster checkout
Simplified checkout forms to reduce friction
Even small tests can deliver insights to apply in Q1 campaigns.
Your November and December buyers are still warm. Retarget them in January with personalized offers:
“Thanks for shopping with us this holiday season — here’s 15% off your next order.”
Segment by purchase category to recommend complementary products
Invite them into loyalty programs to encourage repeat purchases
Each of these optimizations capitalizes on momentum. They convert one-time holiday buyers into repeat customers, capture intent from gift card and resolution-driven searches, and set your brand apart while competitors pause.
Even a modest lift in January retention can transform your annual revenue trajectory. For example, Bain & Company found that a 5% increase in customer retention can drive profit growth of up to 95%. January is the perfect time to chase that 5%.
January is the month for self-improvement and goal-setting. Target this fresh intent with relevant products or services.
Historically, top converting themes center around:
Fitness gear and supplements
Budgeting or finance tools
Organization products
Learning and professional development services
January is a strategic month for growth, not a gap
Refresh seasonal pages to match evolving shopper intent
Leverage gift card redemptions and returns for upsells
Technical SEO cleanup ensures authority for the year ahead
CRO tests deliver insights without risking peak-season traffic
Retarget holiday buyers with smart personalization
At (un)Common Logic, we help brands turn seasonal peaks into sustainable growth. Contact us to see how we extend revenue momentum past the holidays.
Refreshing landing pages and messaging. Expired promotions erode trust and confuse buyers.
Yes, but redirect or repurpose them with fresh copy to retain SEO equity.
Send dedicated email reminders, offer upsells, and create easy redemption landing pages.
Yes. With gift cards and resolutions fueling demand, January provides plenty of data for low-risk tests.